In the context of the Integrity Certified program, quality implies the ability of the manufacturer to consistently deliver a quality product at both the manufacturing and field deployment levels. ADV will review provided documentation to ensure necessary protocols are in place for demonstrating proficiency in this area. Examples include but are not limited to design documentation with supporting calculations, detailed drawing packages, calibration certificates, and checklists for field deployment.
For established companies, the concept of service implies the ability of the company to provide services that meet or exceed the needs of the customer. This is often accomplished using a 3rd party, independent survey. For early-stage companies where conducting a survey might not be feasible, documentation should be available to demonstrate how clients receive equipment in a timely manner and that upon delivery, all required equipment is accounted for to ensure operation of the technology.
Training programs are required to ensure that technologies perform as designed. From a review standpoint, ADV seeks evidence of a comprehensive training program to ensure personnel operating the technology have adequate knowledge and proficiency to safely operate the technology. The training program must ensure that properly-trained individuals can identify when the tool is malfunctioning and if necessary, be sufficiently-trained to remedy the situation.
Although it is recognized that not all technologies are simple to operate, prudent manufacturers undergo a process to ensure the operation of their technology is no more complicated than necessary. Quite often technologies fail because of operator error, as opposed to tool malfunction. ADV expects documentation to be available to demonstrate efforts have been made to simplify operation of the technology. Oftentimes, a Failure Modes and Effects Analysis (FMEA) will identify operational areas of concern in a tool’s design and operation that can be remedied prior to field deployment.
To demonstrate proficiency from a performance standpoint, the technology company is required to show ADV through independent testing that the technology can perform to the level promoted by the technology company. Calibration certificates should be available for all measurement devices, where applicable. Finally, to ensure quality results are produced safeguards should be in place to notify field personnel when the tool is not functioning properly.
Safety is the top priority for everyone in the pipeline industry. In the context of the Integrity Certified program, safety implies that the technology company has made every effort to ensure the safe deployment of the technology.